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Wednesday, April 29, 2026

Thinking Outside the Box

 


PO Box. Two words. One of the simplest fixes imaginable.

And yet for hundreds of thousands of people experiencing homelessness in the US, it might as well not exist.

You can't get a PO Box without an ID. You can't always get an ID without an address. And you can't get much of anything (benefits, job offers, housing notices) without somewhere to receive mail. There's no way in, and the system doesn't care.

A job offer goes out. A benefits approval. A court date. A spot opens up at a shelter. They all arrive the same way, by mail. Miss one and you're not just inconvenienced. You're set back months. Sometimes years. Sometimes you never catch up.

The systems that are supposed to help you can't find you.

But here's the thing, this is actually one of the more solvable problems in the homelessness conversation. It doesn't require building anything. It doesn't require a bond measure or a years-long policy fight.

Some cities have already figured it out. Designated mailing addresses through nonprofits. PO box programs run out of shelters. ID and mail services at public libraries. Simple, low-cost, and when they're funded, they work.

The problem isn't that solutions don't exist. It's that most people have never heard of them, and most cities haven't bothered to scale them.

A mailing address isn't a luxury. It's infrastructure. And treating it like one might be one of the most straightforward steps a city can take toward actually helping people find a way out.

And if you live in Portland, this is your city. These are your neighbors. The solutions exist right here, right now. Someone just has to push for them.

Click here to see how Transition Projects in Portland is already making it happen →

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